Life insurance claim rejected - death during contestability period
My brother passed away 3 months ago due to COVID-19 complications. He had a term insurance policy of 50 lakhs crores from ICICI Prudential which was bought 2 years ago. When we filed the death claim, the insurance company rejected it saying death during contestability period. We have submitted all documents including death certificate, policy papers, hospital records, and FIR. The insurance company is not giving a proper explanation. We are a middle-class family and this claim amount is very important for us. What can we do now? Can we file a complaint with IRDAI? Should we hire a lawyer? Has anyone successfully challenged a claim rejection? Please guide us.
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