Life Insurance

Life insurance claim rejected - non-disclosure of pre-existing disease

My son passed away 3 months ago due to sudden cardiac arrest. She had a term insurance policy of 1.5 crores crores from HDFC Life which was bought 7 years ago. When we filed the death claim, the insurance company rejected it saying non-disclosure of pre-existing disease. We have submitted all documents including death certificate, policy papers, hospital records, and FIR. The insurance company is not giving a proper explanation. We are a middle-class family and this claim amount is very important for us. What can we do now? Can we file a complaint with IRDAI? Should we hire a lawyer? Has anyone successfully challenged a claim rejection? Please guide us.

#claim-rejection #death-claim #irdai-complaint #life-insurance
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455 0 3 months ago
Asked by ayan.chopra899 (123 rep)
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